To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. We do not take responsibility for the incorrect information. If the package is returned non-deliverable, we will issue a store credit in the form of an e-gift card for the net price of your item(s) minus the shipping charge.
If your tracking information states that your package was delivered, and you have not received it. You must contact the delivery carrier and address the issue with them directly. Vyrus Graphics does not hold or accept responsibility for packages that the carrier confirms as being delivered.